Tuesday, 8 June 2021
Get Acquainted With The 4 Steps Required To Structure A Brand!
Monday, 24 May 2021
Here's How You Should Deal With Negative Online Reviews For Your Business!
Through social media only, you can deal with negative reviews. You can get help from an online PR agency to deal with reviews and increase online customers.
Handling negative reviews can be easy if you follow some rules:
1)Try to Answer Fast
If you answer the negative comment pretty fast, then it can leave a good impact on your customer. A swift response always wins over consumers. It is the correct thing to perform, and it also lessens the damage.
2) Acknowledging is an important Task
Disregarding online reviews is not good. Without taking it to a personal level, sorting out the problem is the best option. The most crucial part is that the customers who watch the reviews may think badly about the unanswered complaints. The reviews that are not addressed look terrible.
3) Deal it with calmness
Answering or handling the comments and responses in a fury can look worse. Unreasonable answers and comments should be addressed with calmness. Keep in mind that customers are watching your online portal. The negative reviews must be answered with an incredible mind without any hostility. Customers may like the way you have solved the problem.
4) Give a Custom Response
Give the customer a response filled with compassion and empathy. You can reply to the comment with care and emotion.
5) Don't Get Personal
Always try to be thoughtful and give a unique answer to the review's complaints. Never try to attack the customer or get personal, even how harsh the review is against your company.
6) Offering an Effective Solution
Negative reviews offer you an opportunity to convey true customer service expertise. How effectively it is done is the critical part. It may enhance your business rather than diminishing it. Always try to clear everything of the customer's complaints. Nowadays, consumers look at the comments first before ordering something online.
7) Turn over the written comments
Negative reviews provide an excellent possibility to recapitulate that your company is excellent. You should reply to them in a way that your company has been running for many years, and you have 99% satisfied customers. It can emphasize the reputation of your company. Commitment to clients is important.
8) You can Continue the Conversation Offline
If you continue the conversation offline and speak privately with the customers, it can be beneficial. Continuing the issue online for much time can look bad. Turning an unhappy customer into a happy one can be an outstanding achievement for your company.
Conclusion
So responding with calmness and promptness is the key to success. It is also the way to deal with a negative comment. You can reach out to a good online pr agency in Delhi for boosting up your online business.
Saturday, 15 May 2021
Here's A List Of PPC Tasks That Needs To Be Checked To Make A Successful Marketing Strategy
Here's A PPC Task Checklist for a
Successful Strategy
Bi-Monthly Tasks
- Do a historical performance review up to the past two years. This data may provide you valuable insight on any trends or past mistakes that you can correct.
Monthly Tasks
- Focus on your campaign settings, locations, networks, etc. Ensure they are perfect. Mistakes in your account settings happen more frequently than you think or like. It is not a bad thing to be prudent.
- Analyze your Landing page. Are there weak performing landing pages? Are your actual conversion rates matching your target ones? Create new landing pages to test and utilize the data to improve existing pages.
- Focus on geotargeting. Local marketing strategies are gaining immense popularity. Do not fall behind your competition by mission out on these details.
Bi-Weekly Tasks
- On a bi-weekly basis, do a search query report. This will help you find irrelevant search terms that you can add in your context as negative keywords.
- Focus on keyword expansion. Maximize the results of your search query report. Look at competitive keywords. Google Ads Keyword Planner can aid you in this task.
- Just like pausing underperforming keywords, focus on pausing underperforming ads. Write fresh new ads and test them on a bi-weekly basis. Periodically retiring low- performing ads can save unnecessary costs. The evaluation of your ads, however, should be done with enough data in place. If you do not have enough data on matters like traffic in your campaign, then you should not do ad reviews so frequently.
- Review your impression share report. An impression share is the percentage of impression that your ad has received vis-a-vis the total number of impressions your ad can potentially gain. A low impression share may push you into reallocating your spending to get more effective results the next time.
Weekly tasks
- Focus and review your project performance on a weekly basis. Look at conversion rates. Are they matching your goals? Are you overspending on a project? Is there a need to make changes in the budget? Answer these questions weekly.
- Review your bids. If it is done manually, then adjust your bids on keywords that are less cost-efficient. If you are in a position to pause underperforming keywords, then do so.
- Check your budget weekly. Is there a need to make changes in the budget? Is your spending hitting your daily budget target? If not, then reallocate your budget according to these changes.
Conclusion
Friday, 7 May 2021
Top 7 Trending Social Media Post Suggestions To Keep Your Contents Engaging!
Suppose you have contacted any PR Agency recently to boost your image among your customers and many others who still aren't connected to you. In that case, you must be aware of how social media has become very important for this. But more often than not, many of us go out of ideas regarding what to post and how to engage our followers. Here are some ideas that you can focus on if you are in the same situation!
Out of ideas for posting on social media? Here are some
evergreen post ideas!
Ever feel that you don't have
many ideas for your regular social media posts and are losing your customers'
engagement? Don't worry. Here we have got some ideas for you. Happy posting!
- A Customer Roundup or some industry news
to the rescue
You can share your favourite
posts from the industry or any user's post featuring your product or brand. You
can even create a series to feel consistent, and users wait for its next feed.
- Share the reviews that you get and the
testimonials too
You should share the positive
reviews that you get or any testimonials that you love. This could lead to your
customers and followers having more faith in you. And who knows if someone sees
your post and gets inspired by it to do something similar in your favour!
- Bring in some Nostalgia. Repost!
You can repost something that
did very well back in the older times. Or you could repurpose the older post by
changing its caption and making it sound fresh. Make them look more relevant
today than they did before, or just post them as a series.
Release Teasers and exciting sneak peeks for your
product launch
Have some exciting news to share
with your customers? Launching something brand new? Well, while you are all
excited for the news to break out, make sure you create that excitement among
your followers too. You may release some teaser, or some sneak peek into the
process of making it or anything else triggering their imagination.
- Vouchers and gifts never disappoint
anyone!
A gift card or a funded vacation
or some cash prize, whatever it may be, people love free stuff. So, here is the
idea- host some exciting contests and giveaways. This is an easy way to engage
your customers and bring them into your plan!
- Answer FAQs or hold Question Answer
sessions with your followers.
You can create reels answering the general questions of your customers. You can also organise "ask us anything" days to interact with your followers and make them feel special.
Conclusion
Social media content needs to be
very engaging and creative. Many PR Agencies focus on making the social media feed of a company or a brand seem
more relevant and catchy to the customers because they know the significant
spread impact of social media worldwide. It's time for you too to make your
social media handle your weapon if you still haven't!
Tuesday, 13 April 2021
Importance Of PPC in Marketing Strategy in 2021
With digitalization, almost everyone has access to the internet. This had made access to various information and data very easy. The cut-throat competition in the business field has given rise to various online marketing strategies. It is essential to know your target audience, and according devise your strategy. PPC ads allow you to improve you're your brand image as well as SEO. PPC Agency in Delhi specializes in improving your website through PPC marketing.
What do you mean by PPC?
PPC or pay-per-click is an online advertising model. Every time a viewer clicks on the advertisement, the publisher gets paid by the advertiser. PPC can be used across a wide range of internet platforms. The types of PPC ads are search ads, display ads, and social media paid ads.
Why is PPC important as a marketing strategy?
1. Immediate results and consistency
PPC advertising gives the publisher the advantage of receiving the results as soon as the ads are enabled. The PPC can generate revenue quickly. It is highly beneficial for those who want to do short-term digital marketing. A successful PPC campaign can notify the audience about business and social media platforms.
2. Achieving the business goal
The most compelling reason for using PPC is to achieve the targeted business goal. PPC can support the business by offering advertisements. It also spreads awareness to potential customers. The type of PPC designed for search engines generates sales, leads, brand awareness, and website traffic. In social media, it improves post engagement and brand awareness. All these help in achieving your business goal.
3. Generating business revenue
The most essential way to maximize your revenue is by advertising your business. People should be aware of your brand for you to have maximum outreach. PPC plays a vital role in marketing your brand online. The ads on the search engines are specifically designed to generate sales. It also generates website traffic, brand awareness, offline conversion, session conversion, and more.
Benefits of PPC as a marketing strategy
1. Advertisement
The right PPC campaign can boost your marketing strategy. This will maximize sales, website traffic, brand awareness, etc.
2. Improves SEO performance
PPC assists in discovering valuable organic SEO keywords. It also creates brand awareness, increasing organic traffic, and many more. All these are important for improving SEO performance.
3. Tracking data
PPC advertising through Google Ads is easy to keep track of and is readily available. Google Analytics, along with google ads tools, can help track data. The data include performance details, impressions, clicks, and conversions. All these are necessary factors for strategizing your business goals.
Conclusion