Showing posts with label Image of a Brand in Crisis. Show all posts
Showing posts with label Image of a Brand in Crisis. Show all posts

Thursday, 7 December 2017

Press Conference: An Effective Tool of Crisis Management


No matter how big or small your company is, you always want to stay away from bad publicity and the situation of crisis. Nobody wants a bad mouth about their own company and nobody wants to die out because of some rumors. The crisis is often referred to the situation where the company is harmed to such an extent that the company can dissolve. In such a situation, the company has to take quick decision to contain the situation and try to survive in the market. Delhi being the capital of India often falls into the situation where the companies need crisis management firms in Delhi to handle the situation.

PR agencies often provide PR services like press conferences which help a great deal in crisis management. A press conference is a situation where the media is called; questions are asked by the media people and answered by the company representative. It is also a situation where the media is called by the company and the company clarifies itself and puts its points in front of the media and makes sure that the message they want to convey reaches the world.

There are various things that the PR agencies are expected to do as a part of their PR services when it comes to crisis management.

1.      Be prompt
The moment the news of any crisis is circulated to the public, the company needs to have a conference and explain the situation from the perspective of the company. It may be that the news circulated is a rumour, or maybe the public has absorbed the news in a wrong way. If you are not prompt, the rumours increase as both media and public start making up their own stories. Even your competitors can take advantage of this situation.

2.      Be Honest
It is important to know that if the company has made a mistake, it is always advisable for the PR agencies to accept the mistake. People don’t want to listen to one lie over the other, they are more loyal towards honest companies and you still have a chance to win the heart of the public back. It is always better to show the public that you care.

3.      Be a good listener
It is very important to understand and absorb what the public is thinking about you and how bad can the situation be for you. It is always good to be a good listener so that it helps you understand the problem from the public perspective and give leads to a better problem-solving method. It also ensures corrects answer to the questions asked.


The crisis management firms in Delhi have ideas, practice, and experience in PR services. Delhi, being the political capital of India often falls into such situation and they know exactly what to do and how to contain the situation as much as they can. Of course, it is often not the fault of the company but some conspiracy by the competitors which leads to such a situation and it is the duty of the PR agencies to realize such threats and prevent it from happening.

Tuesday, 25 July 2017

Importance of PR in the Fashion World


The world of Fashion Public Relations is an exhilarating and fast-paced field where hours are long, and the work is extensive. Those who have mastered the skills of promoting fashion to a clothes-conscious public will prosper. It is a hands-on job, working with either a single brand or many brands, small or major, that’s learned by doing.

How do you as a fashion influencer not only get the word out about your client’s fashion line but also make a public faced with myriad choices interested in what your clients have to offer? How do you make the brand grow? The role of a Public Relations Representative in the fashion world is critical, and any individual is attempting to explore this world must be proficient enough.

Here are a few ways to climb the ladder:

Create a strong brand for your client - What is a strong brand in the fashion industry? It’s the one image that every member of the public must have when they think of your client’s styles. The PR professional is in the background, but the brand must always be front and center. Failure to create a distinctive brand will most certainly mean failure for your client.

Have a good idea about how to work with fashion editors - One of the most important jobs for a Fashion PR professional is to work with the editors of fashion magazines, particularly major fashion magazines. It’s the PR professional’s responsibility to develop relationships with fashion editors and their writing and photography teams.

Effective buzz is created by fashion magazine teams to launch and promote a line. Know what works best for clients. Be ready to put our fires - Not only may you be expected to work with editors and people on the inside, but you’ll also work with customers, retail stores, and fashion companies. You must be skilled enough to make your customers happy.

Also, you need to be prepared to deal with disasters. Understand media trends - Interviews, press conferences, and press releases are an important part of the responsibilities of a Fashion Public Relations professional.


A PR person must keep a strong relationship with the media. The ability to work with the media in gaining continued attention for your client’s fashion is how to keep the fashion front and center in the public’s eye. While doing that, a PR fashion professional must have the skills to handle the tough questions.

How PR Saves the Image of a Brand in Crisis


Product failures, personnel problems, natural catastrophes, labor disputes, network breaches, or other catastrophes unexpectedly hit your company and you find yourself trying to put out fires rather than dealing with more productive matters.

Crisis management PR is a delicate technique; it is very precision technology. When it comes to defending one reputation, natural tendencies in human behavior are sometimes polar opposite to communications techniques useful in crisis PR.

Crisis management PR is a multi faceted approach. Crisis management PR is dynamic and dependent on a well laid-out, strategic communications plan. It is a multi-faceted approach that takes into account all opinion leaders in your industry – in both the private and public sectors.  To manage crisis, you are not only mitigating the damage, but also publicizing everything great that the company has been doing. There has to be a communication build up with legislators and editorial boards and allies. While handling a crisis attack, Startup pr agency usually do a buildup of good works publicity that eventually dwarfs any negativity that you could receive.

Crisis management plans start with good PR. An online reputation is worth gold. If you are already pervading the Internet via the PR channels where your industry media and your target markets are hanging out, then any bad publicity that comes your way is easier to handle. Good PR and publicity has a long shelf-life and high value ROI with any crisis management plan. After you have made a ton of good publicity, the media will automatically hesitate to say/publish/air something bad. People are going to be more cautious about dotting their I’s and crossing their T’s to make sure that their source is completely correct, because you already have a huge amount of support from the public.

Support of the public is a must to avoid more open attack. PR performs a business crisis management plan in advance to prepare you for any potential problems. Panic doesn’t do anyone any good.So tp tackle any crisis in the near future make sure you’ve done your PR and publicity the right way in the past. A good reputation can save the day by limited damage. Hence it is necessary to depend on PR to manage crisis.

PR companies in Delhi use all of the new technology and techniques to deal with crisis. A back up to deal with every situation is necessary. Hence start up companies often rely on PR to make a head start and not fall short upon any tactics to deal with a crisis.