Earlier, Public Relations and Digital marketing were
considered as two entirely different wings in an organisation. Public relations
team would look after the media relations of an organisation, brand image and
perception of the brand along with the brand image of the spokesperson in the
company, whereas digital marketing would look after the online promotion of the
brand and directly connects with people.
The 21st century is all about digitalizing your
work, transformation from manual work to mechanical work. Even in the marketing
field, a lot of changes were made. New tools and techniques are developed to
create an integrated team of public relations and the digital marketing team.
Since most of the public relations task was done manually, newswires websites
were created where companies could upload their press releases and the media
outlets would pick up the news they require. This method also helped companies
in understanding what the competitors are doing in the market and how they are
approaching their customers.
How digital marketing
has influenced customers:
Since PR firms have been creating content for years,
they have the skills and knowledge to promote the brand in the right manner
without making it obvious since SEO tools and techniques are being used to
provide the links or data to the customers. The right SEO keywords in the
content will help the ranking of the company during a Google search or on other
websites.
With the help of machine learning, artificial
intelligence and big data, information about customers from various segments
are collected. This method helps in the process of product development of a
company; therefore the company is able to provide the exact product they
require. It also helps in promoting the brand through pop-up ads or video ads
being played on multiple social media platforms. It's the best way to create
brand awareness and exposure for the product and company and mass number of
people get to know about the brand and can connect personally with the company
There are other techniques like social media
campaigns, playable ads and other methods which are created through the digital
medium but helps in maintaining the public and media relations. Therefore, it
is recommended that hiring an agency which provides integrated social media
marketing services
is the best option for any company. Similarly, there are PR Companies in
Delhialong with SEO Services in
Delhi which your
company can opt for; these companies will help you gain the right exposure for
your company