As the year begins, industries start getting on the prediction games. Similar is the thing that occurs with the PR experts all across the reputed PR Agencies in Delhi and NCR. These speculated trends are not wrong instead, are quite exciting and if adopted accurately can reap out many amazing benefits for both the agency and the clients. Among all the PR trends mentioned for the year 2018 it’s the incorporation of AI (Artificial Intelligence) in the sector which is playing a major role in uplifting the PR industries in three ways listed below:
1. Gaining deep insight about the audience
With the advancements pacing in the world of machine learning and data science, AI will help the PR firms in getting a deeper insight about their target audience behavior’s , attitudes and predicting the trends. With this level of intelligence by their side PR agencies are able to produce more sophisticated campaigns sharing more relevant messages suiting the audience of various segments.
2. Performing the daily tasks
A lot of tasks in the daily routine of professionals working in PR companies are crucial for determining the industry mood, competitor’s action-plan and trending issues, or to depict the success of a campaign and set records or benchmarks. But, be it news scanning or media monitoring, a lot of time gets spent on such tasks. AI could greatly reduce the amount of time spent on such endeavors, but still there remain quite a many tasks handled by AI that need manual oversight or screening by experts of the PR industry. With such great assistance provided by AI, PR experts are now left with more time and efforts to spend on more strategic works like that of creating creative campaigns and relationship building.
3. Indulging into the social interactions
Responding to all the queries online and interacting with each one from the target audience had always been a tough task to do for the PR professionals, but with the AI advancements PR industry is in the process of getting smart chatbots that could intelligently interact with the client’s online audience with all the relevant information required. This will help the PR professionals in further strengthening the client’s conversation with the targeted audience. And, in the time spared focus more on the efforts in the creativity and innovation sector that form the basis of the overall PR industry at the present time.