Thursday, 10 August 2017

Role of PR in effective NGO management


It’s a fact that PR plays a vital role in efficient management of NGOs. These days most of the NGO's have their own PR strategies to attract social attention and funds. Hence the importance of Public Relations in NGO management is now accepted worldwide.

Foundations and charities are using advanced PR campaigns to raise funds, and artfully using standard lobbying techniques with governments. NGO's often seek to mobilize public support. A PR strategy can be used to create awareness about the organisation's aims and objectives, which can lead to the flow of funds. However the rules of the game have changed. Earlier many NGO's functioned in a very traditional way and they did not use PR as a tool for attracting social attention and funds. Now they do. 

NGOs need to communicate and tell a story. Visibility is a premium commodity. You can easily grab headlines, if you have an interesting and strong story to tell. NGOs, like other organisations, try to raise visibility for their groups. So, like other organisations, they should work with communications programs to make sure their message reaches the masses. NGOs face many challenges and opportunities as well. However, the organisation is not telling its story consistently and strategically, it is bound to fail. Most PR companies in Delhi help NGO’s let their voices be heard.

There are various tips for building and maintaining a reputation. If followed, these tips can help NGOs improve their ability and communicate messages in a much effective way to the target audience. This will widen their spheres of influence, and enhance their reputations – all in the service of their mission. In order to do well, an organisation must first communicate well.
Every organization must differentiate itself in the crowd of rest with its own compelling yet message driven story. The stories should be built on the foundation of sharply defined messages that clearly defines the organisation’s goals and objectives. A core message platform is the key to any communications strategy.

NGOs need to get working and conduct some series of communications activities to drive immediate goals. However, proactively executing a well-planned communications strategy that maintains the consistency of messages is far more effective in achieving long-term goals and creating a good reputation.

Identifying and training spokesperson is also an important element. Today, we see many celebrities endorsing NGOs, when the glamour quotient shoots up at NGO-sponsored events. Spokespersons may also need some professional media and presentation training, to sharpen their skills of conveying messages; it will also make the messengers more comfortable and make sure the organisation is speaking in one voice.

A proper communication activity must be rolled out. Execution, which might include doing regular media search and issuing proprietary data and surveys, is necessary. Startup PR firm in Delhi must know these strategies to help NGO’s.  Lastly, use social media to engage. Social media should be approached with the same strategic mindset one would bring to traditional communications. Interaction needs to be message oriented, benefitting the audience with something useful and part of an overall mix of communications tools.


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